Leadership Development III

Provides participants with the opportunity to review their current working practices. It addresses the most important skill required by management, i.e. communication, and does this through practically addressing regular management situations the delegates are faced with.

Part Three is structured as follows:

  1. Introduction and Objectives of Part 3
    This includes a review of the delegates’ progress with their interim tasks from Part Two. Identifying the reasons for successful implementation and the causes of failure, which allows the program leader to provide practical help in specific areas.
  2. Introducing Development
    Evaluating the most beneficial means of introducing the Evaluation of Knowledge and Skills and the Plan of Development to members of the team. Defining the correct skills and techniques which are needed to ensure commitment to this process from the delegates’ own staff. Practical role play sessions to evaluate skill usage.
  3. Communicating with People
    Developing the delegates’ skills in being able to recognise and overcome ineffective communication. How to obtain maximum information when dealing with staff situations or problems through developing questioning and listening techniques. How to control interpersonal communication to ensure optimal use of time and resources.
  4. Training and Development
    An examination of the principal alternative methods available when considering the need for training and development. Evaluation of the most suitable methods for given situations in the delegates’ own environments.
  5. Counseling and Development Talks
    Developing the skills of the delegates to conduct counseling and personal development interviews with their staff. The process of planning and specific preparation necessary to ensure best use of the counseling sessions. Practicing the specific skills and techniques required when dealing with different levels of performance among staff.
  6. Final Working Task
    The final assignment is a specific task which will allow the delegate to implement the complete contents of the program for appraisal / discussion with the trainer and his manager.
  7. Individual Plan of Action
    Delegates will be encouraged to prepare a final Action Plan to implement rational changes in their spheres of influence, based on the complete six-day program.

Duration
Each Part of the program will be two days training each. Between each part there will be a minimum of one week to allow for applying knowledge and complete course work.

Learning Method
Participants will learn through group and individual exercises, post and pre-course work and role-plays.